Customer Feedback Survey Customer Maintenance & After-Sales Service Survey Thank you for choosing AGITECH. We are committed to providing exceptional service and support after your purchase. This survey is designed to gather your feedback on our maintenance and after-sales services and should take about 5 minutes to complete. NOTE: ALL INFORMATION GATHERED IS FOR INTERNAL USE ONLY TO PROVIDE A BETTER EXPERIENCE.Please enable JavaScript in your browser to complete this form.Organization *Department *Job Title *Which AGITECH products do you use: *When was last support or maintenance request? *How would you rate the effectiveness of the initial diagnostic or troubleshooting steps provided by our support team? Selected Value: 1 1 ( Not effective at all) - 5 (Extremely effective)How would you rate the clarity and helpfulness of the instructions or guidance you received from our support team? Selected Value: 1 1 ( Not effective at all) - 5 (Extremely effective)How quickly did a support representative respond to your initial request? *- Please select -Not fast enough, response was delayedResponse was slow but acceptableA timely responseVery fast, exceeded expectationsHow would you rate the AGITECH representative's knowledge and expertise in solving your issue? Selected Value: 1 1 ( Not effective at all) - 5 (Extremely effective)How would you rate the effectiveness of the solution provided? Selected Value: 1 1 ( Not effective at all) - 5 (Extremely effective)How satisfied were you with the overall professionalism of our support staff? Selected Value: 1 1 ( Not effective at all) - 5 (Extremely effective)Do you have any other comments, suggestions, or feedback regarding our after-sales and maintenance services?Submit
